FAQ
Frequently Asked Questions
Find quick answers about preorders, pickup, orders, products, and more.
PreordersDates, how it works, quantities, and future pickup events.
How does the preorder work?
Shop our current selection online, add the products you’d like to your cart, and complete your order and payment through our website. We’ll prepare your groceries for the scheduled pickup event.
Our first preorder opens Friday, October 2 at 8:00 AM CT, closes Wednesday, October 7 at 8:00 PM CT, and pickup is Friday, October 9 from 5:00–8:00 PM in Covington.
Is this a monthly preorder?
No. We don’t currently have a monthly, weekly, or recurring preorder schedule.
October 9 is our first preorder pickup event. Depending on demand and how this first event goes, we may announce additional pickup dates in the future.
When does ordering open?
Ordering opens Friday, October 2, 2026 at 8:00 AM CT.
When does the current preorder close?
Ordering closes Wednesday, October 7, 2026 at 8:00 PM CT.
Can I order after the deadline?
Once ordering closes, we can’t guarantee that additional orders can be accepted. The deadline gives our small team time to finalize and prepare orders for Friday’s pickup.
Are quantities limited?
Yes. Some products are available in limited quantities and may sell out before ordering closes. If there’s something you really want, we recommend ordering early.
Will there be another preorder pickup?
Possibly! This is our first preorder pickup event, and part of its purpose is to learn what Northshore customers want.
Depending on demand, we may announce additional preorder pickup dates in the future. There is no recurring schedule at this time.
How will I know about future preorder events?
Keep an eye on our website and sign up for Little Bit Asian Market updates. If another preorder pickup event is scheduled, we’ll announce the details before ordering opens.
PickupWhen, where, what to bring, and more.
When is pickup?
Pickup is Friday, October 9, 2026 from 5:00–8:00 PM.
Please plan to collect your order during this scheduled pickup window.
Where is pickup?
Pickup will be at:
Maeve’s Place — Covington Pickup
301 N Highway 190, Ste A3
Covington, LA 70433
How do I find Maeve’s Place?
Maeve’s Place is located next to the former Payless in Covington. When you arrive, look for the Little Bit Asian Market pickup sign.
Is Maeve’s Place the Little Bit Asian Market store?
No. Maeve’s Place is the location we’re using for this preorder pickup event. Little Bit Asian Market does not currently have a permanent physical storefront.
Our goal is to eventually bring a brick-and-mortar Asian grocery store to Louisiana’s Northshore.
How will I know when my order is ready?
Once your order has been prepared, we’ll send you a separate “Your order is ready for pickup” email.
That email contains the pickup information and instructions you should follow when collecting your order.
Why does my order confirmation show a different “Expected by” date?
Shopify may automatically display an earlier “Expected by” or estimated date in your order confirmation. This is not your scheduled pickup date.
Please do not come to Maeve’s Place on that automatically generated date. Pickup for this preorder is Friday, October 9 from 5:00–8:00 PM.
Wait for your “Your order is ready for pickup” email from Little Bit Asian Market. That email will contain the correct pickup date, time, location, and instructions to follow when collecting your order.
Quick reminder:
- Ignore Shopify’s automatically generated “Expected by” date.
- Wait for your “Your order is ready for pickup” email.
- Follow the pickup instructions in that email.
What happens when I arrive?
Look for the Little Bit Asian Market pickup sign. Give us the name on your order and have your confirmation email available on your phone.
We’ll locate your prepared order and get you through the pickup process as quickly as possible.
What should I bring to pickup?
Please have your order confirmation email available on your phone and know the name used to place your order.
There’s no need to print your confirmation.
Can someone else pick up my order?
Yes! Someone else may collect your order for you as long as they have the name on the order and the order confirmation.
What if I can’t make the 5–8 PM pickup window?
Please contact us as soon as you know you won’t be able to make the scheduled pickup window. We can work with you to arrange an alternative pickup date and time, or you may choose a refund.
Orders & PaymentPlacing orders, payment methods, changes, cancellations, and more.
How do I place an order?
When ordering opens, browse our current preorder selection, add the products you’d like to your cart, and complete checkout online.
Your order is reserved once checkout has been successfully completed.
What payment methods do you accept?
You can use the payment methods shown as available during checkout, including any eligible express-payment options.
How do I know my order went through?
After successfully completing checkout, you should see an order confirmation and receive a confirmation email at the email address you provided.
If you don’t see the email, please check your spam or junk folder.
Can I add more items after placing my order?
Yes. If ordering is still open and the products you want are still available, you can place an additional order.
If you place multiple orders under the same name, we’ll group them together for pickup when practical. Please keep the confirmation for each order available in case we need to reference them separately.
Can I change my order after placing it?
If you need to make a change, please contact us before the preorder deadline. We’ll do our best to accommodate your request when practical, but changes cannot always be guaranteed once an order has been placed.
Can I cancel my order?
Yes. If you need to cancel your order, please contact us before Wednesday, October 7 at 8:00 PM CT, when the preorder closes.
After the preorder closes and we begin finalizing orders for pickup, cancellations and refunds are not guaranteed.
What happens if a product sells out?
Once the available quantity of a product has sold out, it may be marked sold out and will no longer be available for additional orders.
Some items are limited, so we recommend ordering early if there’s something you really want.
What if something I ordered becomes unavailable?
If an item becomes unavailable after you’ve placed your order, we’ll let you know and refund the unavailable item.
We will not automatically substitute another product without your permission.
ProductsWhat we sell, availability, ingredients, product requests, and more.
What kinds of products do you sell?
Little Bit Asian Market offers a curated selection of Asian groceries, including sauces & seasonings, pantry staples, rice & carbs, snacks, candy & sweets, drinks, instant noodles, and other finds.
Our goal is to bring a little bit of Asia, closer to home.
Will the same products be available at every preorder event?
Not necessarily. If we hold future preorder events, our selection may change based on product availability and what our customers are looking for.
Are quantities limited?
Some products may be available in limited quantities and can sell out. Ordering early gives you the best chance of getting the products you want.
Can I request a product?
Absolutely! Product requests help us learn what Northshore customers would like to see from Little Bit Asian Market.
We can’t guarantee that every requested item will become available, but we’re always happy to hear your suggestions.
Where can I find ingredient and allergen information?
Please refer to the manufacturer’s product packaging and labeling for the most current ingredient and allergen information.
If you have a food allergy or dietary restriction, please carefully review the manufacturer’s labeling before consuming a product.
Will you have frozen or refrigerated groceries?
For our first preorder, we’re focusing on shelf-stable groceries.
As Little Bit Asian Market grows, the types of products offered at future events may change.
Where do your products come from?
We source our products through vendors in Lafayette, Houston, and New York, helping us bring a curated variety of Asian groceries to Northshore customers.
Returns & RefundsDamaged items, wrong items, missing items, and more.
What is your return and refund policy?
Because we sell grocery and food/beverage products, sales are generally final.
We’ll make things right if an item is damaged, incorrect, missing, recalled, or we’re unable to fulfill it, subject to applicable law.
What if an item is damaged?
Please contact us promptly with your order number and a photo of the damaged item.
Once we review the issue, we’ll arrange a replacement when practical or issue an appropriate refund.
What if I receive the wrong item?
Please contact us with your order number and let us know which item you received incorrectly.
Once we verify the issue, we’ll arrange a replacement when practical or issue an appropriate refund.
What if something is missing from my order?
Please contact us promptly with your order number and the name of the missing item.
We’ll review your order and arrange an appropriate replacement or refund.
What if Little Bit Asian Market cannot fulfill an item I purchased?
If we’re unable to fulfill an item you purchased, we’ll refund that item.
We won’t automatically substitute another product without your permission.
How long do refunds take?
Once an approved refund has been issued, the time it takes to appear in your account may vary depending on your payment method and financial institution.
PoliciesPickup only, deadlines, missed pickups, security, and more.
Do you offer shipping?
No. Our current preorder is local pickup only in Covington, Louisiana.
Why is there an ordering deadline?
The deadline gives our small team enough time to finalize and prepare customer orders before the pickup event.
For this preorder, ordering closes Wednesday, October 7 at 8:00 PM CT.
Can I shop in person at Maeve’s Place?
Yes! The October 9 event is primarily for customers collecting their prepaid preorder purchases, but we’ll also have a small selection of products available for purchase on-site, while supplies last.
What happens if I don’t pick up my order?
If your order isn’t collected during the scheduled pickup window, we’ll contact you to arrange an alternative pickup.
If you already know you won’t be able to make the 5:00–8:00 PM pickup window, please contact us as soon as possible so we can work with you on another arrangement.
What is your cancellation policy?
Orders may be canceled for a refund until Wednesday, October 7 at 8:00 PM CT, when the preorder closes.
After the preorder closes and we begin finalizing orders for pickup, cancellations and refunds are not guaranteed.
Is my payment information secure?
Online payments are processed through the payment options available during checkout.
Where can I read your full store policies?
You can review our full store policies anytime:
These policies contain additional details about ordering, pickup, refunds, privacy, and use of our website.
Contact UsGet in touch, order questions, product requests, and more.
How can I contact Little Bit Asian Market?
We’re happy to help! You can reach us at littlebitasianmarket@gmail.com or send us a message through our Contact Us page.
Still have a question?
We’re happy to help.
Send our small team a message and we’ll get back to you as soon as we can.